Effective date: 07/22/26
Love Productions Inc. (“Love Productions,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and who we share it with. It covers this website and the Love Productions Appointment Reminders text-message program.
1. Information we collect
Information you give us
- Contact details — your name, email address, phone number, company, and the contents of your message when you contact us by the website contact form, by email, or by phone.
- Booking and business information — details you provide in the course of booking, promoting, or discussing an engagement.
- Mobile numbers for our SMS program — see section 3.
Information collected automatically
- Log data — IP address, browser type, device type, referring page, and the pages you view, recorded by our web host for security and troubleshooting.
- Cookies — small files used to keep the site working correctly and to remember preferences. See section 6.
- Comment data — if you leave a comment, the comment text, your name, email address, IP address, and browser user agent, to help detect spam.
We do not knowingly collect Social Security numbers, financial account numbers, government ID numbers, or health information through this website.
2. How we use information
- To respond to your inquiries and communicate with you about bookings, engagements, and business matters.
- To operate, secure, maintain, and improve this website.
- To send the appointment reminder text messages described in section 3, to recipients who have consented to receive them.
- To comply with our legal obligations and enforce our agreements.
3. Text messaging (SMS) and mobile information
Love Productions operates Love Productions Appointment Reminders, an internal, employee-only program that sends automated appointment reminder text messages to Love Productions personnel about appointments already scheduled on their own company calendars. It is a transactional notification service. We do not send marketing or promotional text messages.
What we collect: the recipient’s mobile phone number, and a record of their written consent to receive these messages.
How we collect it: the recipient completes and signs a written SMS Consent Authorization form and provides their own mobile number. The number is then entered manually into our internal configuration by company staff. There is no public sign-up, and we do not use purchased lists, third-party lists, or any automated collection of phone numbers.
How we use it: solely to deliver the appointment reminders described above, and for no other purpose.
Who we share it with: We do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes. Mobile numbers are disclosed only to our messaging provider, Twilio Inc., and its downstream wireless carriers, strictly to the extent necessary to transmit the messages you have consented to receive. No mobile information is shared with any other third party for that party’s own purposes.
Frequency and cost: message frequency varies with the number of appointments scheduled — up to two messages per appointment. Message and data rates may apply.
Opting out: reply STOP to any message to stop receiving them, or HELP for assistance. Full terms are in our SMS Terms and Conditions, and the complete consent process is documented at our SMS Consent Workflow page.
4. How we share information generally
We do not sell or rent your personal information, and we do not share it with third parties for their own marketing purposes.
We share information only in these limited circumstances:
- Service providers who operate the business on our behalf — our web host, email provider, and messaging provider (Twilio) — and only to the extent needed to provide that service.
- Legal requirements — when we are required to disclose information by law, subpoena, or other legal process, or where necessary to protect our rights, safety, or property.
- Business transfer — in connection with a merger, acquisition, or sale of assets, subject to this Policy.
5. Data retention
We retain contact and booking information for as long as needed for the purpose it was collected and to meet our legal and recordkeeping obligations. Website comments and their metadata are retained indefinitely so follow-up comments can be recognized automatically. Mobile numbers and consent records are retained for as long as the recipient participates in the SMS program, and consent records are kept afterward as proof that consent was given.
6. Cookies
This website uses cookies to keep the site functioning, to remember your preferences, and — if you leave a comment — to save your name, email, and website so you do not have to re-enter them. Login cookies, if you have an account, last two days, or two weeks if you select “Remember Me.” You can block or delete cookies in your browser settings; some parts of the site may not work correctly if you do.
7. Embedded content from other websites
Pages on this site may include embedded content such as videos, images, or social media posts. Embedded content behaves exactly as if you had visited that other website, which may collect data about you, use cookies, and monitor your interaction with that content. We do not control those third-party practices.
8. Your choices and rights
- Opt out of text messages at any time by replying STOP.
- Ask us to access, correct, or delete the personal information we hold about you, by contacting us using the details in section 11.
- Depending on where you live, you may have additional rights under state or national privacy law. We honor those rights where they apply and will not discriminate against you for exercising them.
9. Security
We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s privacy
This website and the SMS program are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
11. Contact us
Questions about this Privacy Policy, or requests regarding your information:
Love Productions Inc.
400 W 43rd St
Ste 10R
New York, NY 10036
info@loveproductions.com
+1 (212) 714-9197
12. Changes to this Policy
We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and the effective date above will be updated to reflect the revision.
